ShakeBet Casino – Privacy Policy
At ShakeBet Casino, your privacy and data security are our highest priorities. This Privacy Policy explains how we collect, use, store and protect your personal information. By using our services, you agree to the terms described in this policy.
1. Information We Collect
We collect only the information necessary to provide a secure and personalised gaming experience.
Account Information
When you create an account, we may collect the following information:
- Full name
- Date of birth
- Contact details
- Confirmation of your eligibility to gamble
Usage Data
We record your interactions with our platform, including:
- Pages visited and gaming history
- Device type and browser
- Session and performance data
Financial Transactions
We store information about:
- Deposits and withdrawals
- Use of bonuses
- Payment methods, such as masked card details
Cookies and Tracking
We use cookies to:
- Remember your preferences
- Keep you signed in
- Collect statistics and improve performance
2. How We Use Your Information
We use your information to provide, improve and secure our services.
Account Administration
We use this information to:
- Create and manage your account
- Enable login and identity verification
- Provide customer support
Transaction Processing
This information is used to:
- Process deposits and withdrawals
- Document bonus activity
- Meet financial requirements
Service Improvement
We analyse user behaviour to:
- Improve the user experience
- Develop new features
- Identify and resolve technical issues
Marketing—With Your Consent Only
We send you promotional communications, news or offers only if you have given your consent. You can withdraw your consent at any time.
Legal Compliance
We use your information to:
- Meet anti-money laundering and responsible gambling requirements
- Respond to requests from regulatory authorities
3. Sharing and Disclosure of Information
We do not sell your personal information. We share information only under clear and secure conditions.
Third-Party Providers
Information may be shared with:
- Payment providers
- Identity-verification partners
- Analytics providers
All suppliers are subject to confidentiality agreements.
Legal Requirements
We may be required to disclose information:
- In response to a court order or legal request
- To government authorities and gambling regulators
Business Transfers
In the event of a merger, acquisition or restructuring, your information may be transferred to the new management or business entity. Your privacy protections will remain unchanged.
4. Data Storage and Security
Retention Period
We store information only for as long as necessary to meet the following obligations:
- Legal and financial requirements
- Fraud and money-laundering prevention
Security Measures
We use:
- Encryption for sensitive information
- Secure servers and firewalls
- Access controls and monitoring
5. Cookies and Tracking Technologies
Cookies improve functionality and user-friendliness. They are used to:
- Store your preferences
- Obtain statistics and insights into usage patterns
- Maintain active sessions
You can change your cookie settings in your browser. Please note that doing so may limit some functionality.
6. Children’s Privacy
ShakeBet is available only to people who meet the minimum legal gambling age in their country. We do not knowingly collect information from minors. Please contact us immediately if you suspect that a minor has accessed the platform without authorisation.
7. Your Rights
You have the right to access and control your personal information.
Access and Updates
You can:
- Review and edit your information in your account settings
Opting Out
You can:
- Unsubscribe from marketing emails
- Continue to receive important service notifications, regardless of your marketing preferences
Deletion and Restriction
Subject to applicable law, you may request:
- Deletion of your information
- Restriction of certain processing activities
8. Changes to This Privacy Policy
This policy may be updated to reflect changes to:
- Services and features
- Legal requirements
- User feedback
Significant changes will take effect when published. Your continued use of the platform constitutes acceptance of the current version of this policy.
Our Commitment to Privacy
ShakeBet is committed to providing a transparent and secure gaming environment. Your trust is important to us, and we take every reasonable step to protect your privacy and provide a responsible gaming experience.